FAQ


How can I use the Telekom HotSpots?

You can download the Telekom Connect App from the Apple Store or Google Play Store.

The Connect App automatically logs into the Telekom HotSpots and FON-Hotspots. You don't have to do anything else. The automatic login can also be deactivated if you prefer to connect manually to an available hotspot. Just click on the connection icon in the list to do this.

As a Telekom mobile customer, you are automatically logged into the app via the SIM card. You do not need a user name or password.

What is MultiSim?

With the MultiSIM add-on option, you can use up to three devices with one contract and one phone number: Mobile phone, PDA and laptop.

For example, you can surf with your laptop and make phone calls at the same time. You can add up to two additional Telekom mobile phone cards to your tariff - with one contract, one mobile phone number and a single bill.